Warranty

Hexoskin Hardware Device

Hexoskin warrants the Hexoskin hardware device against defects in materials and workmanship under normal use during a “Warranty Period” of one year from the date of retail purchase by the original end-user/purchaser.

If a hardware defect arises and a valid claim is received within the Warranty Period, at its option, Hexoskin will either:

1. Repair the hardware defect at no charge;
2. Exchange the product with a product that is new or refurbished that is equivalent to new;
3. Refund the purchase price of the product. (See our Return Policy.)

Hexoskin Garment

The Hexoskin garment is under warranty during 14 days after delivery.

(See our Return Policy.)

Getting in Touch with Hexoskin

To make a warranty claim, please fill out the Contact Us form.

For technical support, please click here.